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GENERAL ORDERING
GUIDELINES AND PROCEDURES
Thank you for your interest in ordering items from
D.
(SONNY) DREW, Custom and Special Design Regalia – Rare Esoteric
Reprints and Freemasonry Books.
Please read our policies
below before placing your order. For your convenience and safety, all
orders will be submitted securely. Placement of any order
(either on-line, by fax, by mail, or in person) confirms your agreement
to these terms and policies.
There are now more ways to order from D. Sonny Drew!
We are now accepting
credit cards as a means of payment with your order by phone, fax,
postal mail or Email.
order
Placement
1.
First, print out or download the Customer
Purchase/Shipping Invoice.
2.
Please print or type clearly your name,
address, city and state. Be sure to include your ZIP CODE, PHONE
NUMBER, and EMAIL if available.
3.
Find the items you want to purchase; state
the quantity, item number, and price of the items being ordered.
Include the colors, sizes, and emblems necessary to complete the
order. Total your order, including shipping and taxes, if applicable.
Print or type
any special lettering or copy that must be added to the items you are
ordering. Be sure to include your proper form of payment, correct
postage and sales tax (Illinois only).
payment
options
1.
Regular Payments: By Check,
Money Order, or Credit Card.
2.
After downloading and filling out our
Customer
Purchase/Shipping Invoice in its entirety, including payment
information; please submit invoice by mail, fax, or email.
Note: if
paying by credit card, email is not a secure means of transmitting
credit card information. We suggest you use Option 2 below.
CUSTOM MERCHANDISE
1. Any forms of order for custom merchandise
must be received in writing or in person and accompanied by a 50
percent deposit - balance due upon completion.
2. Custom merchandise is any item that
involves special engraving, embroidery, imprinting, lettering, sizes,
color combination, or made to order.
POSTAGE
1.
A
QUICK
POSTAGE/HANDLING CHART FOR FULL PAYMENT ORDERS
(United States orders only) is provided below and on the Customer
Purchase/Shipping Invoice:
Up to $25.00 = $6.95
$25.01 to $75.00 = $9.95
$75.01 to $100.00 = $12.95 $101.00 to $150.00 =
$14.95
or actual postage, whichever is greater
2. These rates apply only to shipments within
the U.S. For shipments to the Bahamas and other foreign orders, please
contact us for rates.
3.
Sorry, NO COD’s.
4. We will ship by United Parcel Service or
U.S. Postal Service unless otherwise requested. Any charges for special
handling requested, such as Air Mail, Special Delivery, Greyhound, etc.
will be charged to the customer.
PRICE
1.
It is our policy to offer our merchandise
at the most competitive prices possible.
2.
We will honor the listed prices as long as
we can, but we do reserve the right to change prices, without notice.
DELIVERY
1.
We will attempt to give you the best
possible delivery.
2.
Most orders for stock items are processed
and shipped within a few days.
3.
Custom merchandise, because it is made to
order, will require additional time.
4. Most items can be customized within two to
three weeks, with the exception of Fezzes which normally will take four
to six weeks. There are periods however, which these standards fluctuate
due to seasonal overloading.
METHODS
OF PAYMENT
We
accept cash (in person), checks, money orders, VISA, MasterCard,
American Express, and Discover credit cards.
REQUESTING INFORMATION
For
questions regarding your order you can call us at 773-285-1880
(office), 773-218-0184 (Cell) or fax us at 773-285-1885
any time.
You can also email us at
sonnydrew@aol.com.
Please give us your
name and the date of your order. This will enable us to quickly locate
the order so that any requests can be handled promptly. |
